Two weeks ago my supervisor, AKA Barbie, took it upon herself to yell at me so loud that the whole office downstairs heard her. Below is a summation of what her opinion of me was at that time:
1. I am extremely aggressive.
2. She is terrified of me.
3. I give her excuses on a daily basis of why I have not done my job.
4. I forget everything.
5. I am cheating on my time cards.
6. I always procrastinate the most important things.
7. I am not aggressive enough in getting Medicaid and Medicare to pay claims.
8. I miss way too much work.
9. I am a liar.
10. I cling tenaciously to my work - I want to do it myself, and I refuse to let anyone help me.
There are several problems with the above list. Therefore, I would like to respond to each and every item on it. Please see below.
1. I am not aggressive enough. If I were, she wouldn't be yelling at me. I'll have to work on that.
2. She should be afraid of me. She has no idea what I'm capable of.
3. If I have not done my job, then why was she so mad at me? I thought that was my job.
4. I forgot what my point on this item was going to be.
5. Why shouldn't I cheat on my time cards? According to Barbie and the owner, everyone is.
6. I will write the answer to this item tomorrow.
7. If I am not aggressive enough with Medicare and Medicaid, then why is my name and photo on their 'no admit' list for entry into their buildings?
8. I have only been out sick twice a week since the beginning of the year. Did the company policy change? I thought we were allowed up to five days a week? Or maybe it was five days a year?
9. I only lie to cover up the fact that I am not doing anything all day except looking at pornography.
10. Get away from my desk! This is MY work!!! I will do it!
Why do I bring all of this up now? Well, today Barbie decides to compliment me. She tells me what an excellent job I am doing on the Medicare and Medicaid claims. How in all the years that she has been here (ten) she has never seen the aging so clean, and so many claims paid. That she is extremely impressed with how I do my job. That she had been trying to get previous Medical Billers to do as great of work as I do.
Earlier this morning she also sent me a complimentary e-mail. Apparently, the owner is very happy with my work, and appreciates all that I do. And yes, the owner has sent me a few e-mails complimenting me on my work as well.
Are these people on crack!? Two weeks ago I am an aggressive, lying, forgetful, lazy crook who is terrorizing them, and today, I am the best Medical Biller they have ever had! I have not changed any of my work habits in those two weeks. Other than sending some extra e-mails for CYA purposes (after being called a liar). That's it! Even if I had, how could I possibly go from such a monster to such a dream in two weeks!? Apparently, it depends on their moods whether or not I am a valuable employee.
I feel like I am in the Twilight Zone!
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